FAQ's

This section deals with commonly asked questions customers have in relation to hiring vans and trucks from us in Dublin. If you require further information please do not hesitate in contacting us.

Quick steps to making an online booking.

The online booking process

  1. First choose your intended dates of travel
  2. Next review the prices for each available vehicle type.
  3. You are now required to enter your personal details, followed by your credit card number and expiry date.
  4. You will receive an email acknowledgement followed within 12 hours by an approved booking notice. This will contain all relevant information if you have to do an insurance transfer.

Remember: Any best laid plans can change and sometimes even a house move can get delayed or brought forward. If you make a booking with us, you can amend it by e-mailing or by ringing us.

What Are your Opening Hours?

Opening Hours

Monday: 8.00am to 5.30pm
Tuesday - Friday 9am - 5.30pm
Saturday: 9am to 12 noon
Sundays: Closed

We are always closed  on Bank Holiday Mondays.

Why should I hire a van from you guys?

Why us?

There are many hire companies to choose from, so what makes us different and why should you choose to deal with us?

 

  • We want your business, simply put we want to rent you a van or truck. 
  • We do not rent cars, sell hotel rooms or push additional insurance options. We put customers into commercial vehicles that suit their needs at affordable prices.
  • Since we deal only in commercial vehicles, you can rest assured that any staff member who serves you has experience in dealing  with customers like you.
  • Our organisation is a family business, over 58 years old and deals fairly and honestly with staff, customers and suppliers.
  • All our vehicles and parts are sourced in the Republic of Ireland from local dealers. Our company is 100% Irish owned and operated.
  • We operate our own 24 hour breakdown and assist service. So you have one point of contact 24/7 in the event of an emergency.
  • We offer free secure parking for customers.
What happens if I damage your vehicle?

All hire companies charge outrageous repair prices.
Some do, we do not
. Vehicle repair is not a cheap industry. Think back to any time you needed to get some paintwork done on your car.Automotive  paint alone can cost well over €100 Euro per liter and labor rates in spray shops typically are in the region of €65 Euro per hour.

If a customer wishes to get an independate assesment of a repair estimate, he is welcome to organise an independant assesor to inspect the vehicle and determine the cost of repair. The vehicle will remain on hire to the customer to facilitate the independant inspection process and alternate SIMI approved repairer they wish to use.

I am resident in a different country and am travelling to Ireland, Can I rent a vehicle?

Yes you can, the deposit process is different though. Non resident renters need to leave a €1500 euro security deposit at the start of rental.